When there is a price gap during volatile market conditions, pending orders may be cancelled if the current market price reaches the designated order price but the trading account has insufficient margin to open a new position.

All Stop orders (pending) will be automatically cancelled after market close on Friday or early market closures on holidays. If necessary, clients can place a new pending order after the market reopens.
Note: Exclude Stop Loss and Take Profit of existing positions.

Upon the market re-opening on Monday or after a Holiday, the price may have gapped. Take Profit Orders/Stop Loss Orders are not guaranteed to be executed at the prices set by the clients. They will be honored at the executable price after the market opens.

The trading platform will automatically begin to liquidate open orders when the client’s Total Equity balance falls below 50% of the Initial Margin Requirement. The trading platform will liquidate individual positions until the remaining Client Total Equity is sufficient to support existing open position(s). In deciding what positions will be individually liquidated the largest losing position will be closed first during liquidation.
Similarly, the margin in your trading account needs to be more than 50% for open positions in order to be able to open new trades, unless the new trades will result in current positions being partially or fully hedged.

To ensure quality service, when a Client’s local internet, personal computer, or electronic trading platform fail to function properly, telephone transactions can be placed. Client account numbers and phone passwords are needed to perform telephone transactions. Phone passwords are provided for trading accounts upon opening.
Note: Telephone transactions are for trading purposes only. No financial advice will be provided.

Daily and monthly statements may be printed from the trading platform for reference. It is very important to check the content of the reports in detail and notify PHYXTRADE LTD within 2 business days if there are any errors and/or discrepancies on the report. After 2 business days, any corrections and/or adjustments to any errors or discrepancies will be made solely at the discretion of PHYXTRADE LTD.

Clients can have up to 200 trades open or pending at any one point in time for live accounts. Demo accounts are capped at 50 trades open or pending at any one time.

Our demo account aims to mimic a live account and allows you to test our platforms and trading conditions, but due to execution differences, the exact same trade outcomes may not occur at all times. The difference is that you can have up to 200 live account trades open or pending at any one point in time, whereas demo accounts are limited to 50 trades at any one time.

PHYXTRADE LTD reserves the right to make any changes to the trading rules. Changes in Margin Requirements will be announced on PHYXTRADE LTD's website and will take effect immediately.